1. Globerouter cooperates with top local tour operators and ensures the best quality of services to all travelers.
2. The sequence of itineraries, travel time, tour start/end points, attractions covered as mentioned in the tour itinerary; are subject to change without prior notice based on departure dates, local weather, traffic/driving conditions, on ground situations etc.
3. No charge for infants aged below 2 years (no seat on the bus for infants).
4. Child fare is applicable for kids aged "02 and above - below 11 years" , who share a room with two adults (no separate bed will be offered for the child. Only one child per room is allowed).
5. Maximum occupancy in a room is 2 adults + 1 child (aged below 11 years). There is no possibility to accommodate 3 Adults or more (OR) 2 Adults + 2 Children in one room.
6. For families with 2 adults + 2 children aged below 11 years, customers will have to avail 2 rooms by upgrading both the children to Adult (OR) upgrade one child to an adult, (thereby paying adult price for the child who is upgraded).
7. Every passenger is allowed to carry no more than 1 bag (weight not exceeding 30 Kilos), the maximum size per piece of baggage is 158 cm (height + width + depth), extra baggage will be charged 5 euros per piece.
8. Please ensure the safety of your luggage always, especially in public areas. The tour operator or the tour guide cannot be held responsible for any loss of personal belongings.
9. This tour is not wheelchair accessible. So it would not be possible to carry wheelchairs / pushcarts / prams / strollers on this tour.
10. It is responsibility of the passenger to carry all important travel documents like Passport , VISA (Please check with the traveling countries embassy / consulate on VISA requirements) , Travel Insurance etc. to participate in this tour.
11. NOTE: We will have passengers from different parts of the globe participating in this tour and the tour guides who conduct these tours are multilingual. The tour instructions may be given in English / Vietnamese or Chinese.
12. The coach equipped with Wi-Fi which is free of charge for customers, but please kindly understand that the signal may not keep stable during the tour, especially when passes through different countries.
I. Letter for obtaining UK VISA (or) EU Schengen VISA can be issued upon request for customers who have booked our Europe Tours.
II. A letter from Globerouter will only act as a supporting document, however, the letter does not guarantee a VISA.
III. The issuance of VISA is at the discretion of the embassy/consulate. Globerouter cannot be held responsible for VISA rejections.
IV. For customers who have availed the VISA letter from Globerouter and wish to cancel the tour due to VISA rejection:
* 45 Days (or) more - 16 Days prior to tour departure date -- The tour cost will be refunded post deducting service fee of USD30
* 15 - 07 Days (or) lesser prior to tour departure date -- The entire tour cost will be forfeited & no-refund will be available
*Letter of VISA rejection issued by the embassy/consulate along with "Globerouter Cancellation Request Form" form has to be emailed to email@example.com no later than 16 days prior to the tour departure date. Without which the cancellation request will not be processed.
*Cancellation request will not be excepted if tour departure date is less than 16 days.
V. For customers who have availed the VISA letter from Globerouter and wish to cancel the tour due to personal reasons post VISA being granted:
* 45 Days (or) more - 16 Days prior to tour departure date -- 75 % of tour cost paid will be refunded
* 08-15 Days prior to tour departure date -- 50% of tour cost paid will be refunded
* 07 Days (or) lesser prior to our departure date -- The entire tour cost will be forfeited & no-refund will be available
*Copy of VISA issued by the embassy/consulate along with "Globerouter Cancellation Request Form" form has to be emailed to firstname.lastname@example.org. Without which the cancellation request will not be processed.
*Cancellation request will not be excepted if tour departure date is less than 08 days.