Reminder
1. Globerouter cooperates with top local tour operators and ensures the best quality of services to all travelers.
2. The sequence of itineraries is subject to change without prior notice according to departure date, weather, traffic, etc.
3. Please ensure safety of your luggage always, especially in public areas. The tour operator or the tour guide cannot be held responsible for any loss of personal belongings.
4. In case of attraction closures (due to holidays or construction, etc.), the tour guide may make some necessary changes to the itinerary accordingly.
5. No-show of third and fourth discounted passengers incurs penalty fees, and the first and the second passengers should pay the fee to the guide.
6. In case of extreme weather condition, war, strike and other force majeure events, local operator reserves the right to change the itinerary and all costs are not refundable
7. In case of guests voluntarily giving up the tour because of personal reasons, all costs including hotels, transportation etc. are not refundable.
8. You are advised to confirm with local tour operators one day ahead of the tour.
9. Please bring valid documentation on travel date (passport, driving license, visa, etc).
10. National Park Pass / City Pass / Entry Tickets / Annual or Season Passes / Senior Pass (or) any admission tickets to attractions purchased on your own are not allowed on this tour. All mandatory / optional tour services, have to be purchased as instructed in the exclusions section.
11. Children at 18 or under 18 years old must be accompanied by a partner at 19 or 19+ years old.
12. Guests arriving before 4:30pm may join the Manhattan night tour at your own expenses. Please sign up with the guide upon arrival. Guests arriving after 11:00pm should head to the hotel on your own or choose the paid airport pick-up service. ($120 the first one/two persons with $10 for each additional person)
13. Two full-sized beds per room. No additional bed for children, 3rd or 4th travelers. No smoking in hotels.
14. The attractions may be subject to change on November 28, December 25, January 1 and other special days.
15. Tour is not wheel chair accessible.
16. Guests who need to prolong your accommodation after tours please select at the time of booking. Please note that hotels in JFK airport may not be available, and we may accommodate you in Hotel De Point or other hotels beyond JFK airport. Our local staff will help guests with hotel check in and the transportation to airport is included. If the hotel shuttle bus is not available, we will arrange airport transfer for you.
Cancellation / Modification and Refund Policy
1. Cancel or change an order
The following terms apply to the refund policy when canceling or changing an order
1) Reducing the number of travelers
2) Canceling the entire order
3) Change to a different tour
* Possible only 31 days prior to the tour departure date.
* Modification service fee will be applicable over & above the cancellation charges.
4) Rescheduling tour departure date
* This request will not be accepted if the travel date is within 07 days or lesser.
* Subject to availability of seats
* Modification service fee will be applicable over & above the cancellation charges.
| Cancellation Made Within |
Refund Policy |
| 25 Days (or) more prior to tour departure date |
100% of tour cost paid will be refunded |
| 15-24 Days prior to tour departure date |
75% of tour cost paid will be refunded |
| 08-14 Days prior to tour departure date |
50% of tour cost paid will be refunded |
| 07 Days (or) lesser prior to tour departure date |
The entire tour cost will be forfeited & No-Refund |
2. Modify an order
Charges to modify an order apply for the following:
1) For requests to add more number of travelers
* Subject to availability of seats.
2) For requests to change to a different tour
* Possible only 31 days prior to the tour departure date.
* Cancellation charges as above will be applicable over & above the modification service fee.
3) For requests to reschedule tour departure date
* This request will not be accepted if the travel date is within 07 days or lesser.
* Subject to availability of seats.
* Cancellation charges as above will be applicable over & above the modification service fee.
4) For requests to change name of passengers
* This request will be accepted until 3 days prior to the travel date, however same service fee as below will be applicable.
| Modification Notice Period |
Service Charge |
| Requests made from the date of booking until 07 day prior to the tour departure date |
US $ 30 will be charged for each order |
| Requests made 07 days (or) lesser from the date of tour departure |
No requests will be accepted & No Refund |
3. Notes
1) We recommend all our passengers to avail "Travel Insurance" to protect themselves against personal / natural / manmade exigencies of all kind (including medical & family emergencies, accidents, flight delays, traffic delays, theft or personal- acts of terrorism, natural calamities etc.) that may affect you from participating in our tours (OR) arise while on tour.
2) Globerouter will take no responsibility for matters as stated above under personnel / natural / manmade exigencies.
3) No part / full refund / compensation will be offered to passengers who miss taking our tours (OR) for any un-utilized services, as per the date / time scheduled on the E-Voucher because all services are reconfirmed and prepaid for Charges as mentioned in our "Cancellation / Modification and Refund Policy" would be applicable.
4) All cancellation & tour modification requests should be emailed to info@globerouter.com.
5) We will not accept any cancellation / modification requests made through local tour provider / tour guide (OR) verbal requests made over the phone to our customer support staff / by voice mail
6) Cancellation request emails will not be accepted unless they have a complete, signed and attached "Globerouter Cancellation Request Form".
Cancellation and Refund Policy
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Offer Ends 02/20/19
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