Reminder
1. Globerouter cooperates with top local tour operators and ensures the best quality of services to all travelers.
2. The sequence of itineraries is subject to change without prior notice according to departure date, weather, traffic, etc.
3. If you cancel the third and fourth discounted passengers within 1-3 business days before the tour departs, $100 (per person) penalty fee will be charged. No-show of third and fourth discounted passengers will incur $200 (per person) penalty fee, and the first and the second passengers should pay the fee to the guide.
4. Due to peak travel season, additional hotel accommodation is subject to availability and prices may fluctuate.
6. Two full-sized beds per room. No additional bed for children, 3rd or 4th travelers.
7. During the peak travel season, twin room may be changed into a King room or a King room Plus Sofa bed without prior notice.
8. Please ensure safety of your luggage always, especially in public areas. The tour operator or the tour guide cannot be held responsible for any loss of personal belongings.
9. On New Year, National Day, Labor Day, Thanksgiving Day, Christmas Day and other holidays, the tour fee may increase.
10. At least one adult at the age of 18+ in your tour group. Pets are not allowed in the whole tour.
11. National Park Pass / City Pass / Entry Tickets / Annual or Season Passes / Senior Pass (or) any admission tickets to attractions purchased on your own are not allowed on this tour. All mandatory / optional tour services, have to be purchased as instructed in the exclusions section.
12. Tour is not wheel chair accessible.
1. Cancel or change an order
The following terms apply to the refund policy when canceling or changing an order
1) Reducing the number of travelers
* This request will not be accepted if the travel date is within 35 days or lesser. (Tours with Yellowstone Cabin)
* This request will not be accepted if the travel date is within 20 days or lesser. (Tours without Yellowstone Cabin)
2) Canceling the entire order
3) Change to a different tour
* Possible only 35 days prior to the tour departure date.
* Modification service fee will be applicable over & above the cancellation charges.
4) Rescheduling tour departure date
* This request will not be accepted if the travel date is within 35 days or lesser. (Tours with Yellowstone Cabin)
* This request will not be accepted if the travel date is within 20 days or lesser. (Tours without Yellowstone Cabin)
* Subject to availability of seats
* Modification service fee will be applicable over & above the cancellation charges.
Cancellation Made Within |
Refund Policy |
35 Days (or) more prior to tour departure date |
65% of tour cost paid will be refunded |
16-34 Days prior to tour departure date |
60% of tour cost paid will be refunded |
10-15 Days prior to tour departure date |
40% of tour cost paid will be refunded |
10 Days (or) lesser prior to tour departure date |
The entire tour cost will be forfeited & No-Refund |
2. Modify an order
Charges to modify an order apply for the following:
1) For requests to add more number of travelers
* Subject to availability of seats.
2) For requests to change to a different tour
* Possible only 35 days prior to the tour departure date.
* Cancellation charges as above will be applicable over & above the modification service fee.
3) For requests to reschedule tour departure date
* This request will not be accepted if the travel date is within 07 days or lesser.
* Subject to availability of seats.
* Cancellation charges as above will be applicable over & above the modification service fee.
4) For requests to change name of passengers
* This request will be accepted until 3 days prior to the travel date, however same service fee as below will be applicable.
Modification Notice Period |
Service Charge |
Requests made 35 Days (or) more prior to tour departure date |
US $ 30 will be charged for each order |
Requests made 10-30 Days prior to tour departure date |
Additional 30% of tour cost paid will be charged |
Requests made 10 days (or) lesser from the date of tour departure |
No requests will be accepted & No Refund |
3. Notes
1) We recommend all our passengers to avail "Travel Insurance" to protect themselves against personal / natural / manmade exigencies of all kind (including medical & family emergencies, accidents, flight delays, traffic delays, theft or personal- acts of terrorism, natural calamities etc.) that may affect you from participating in our tours (OR) arise while on tour.
2) Globerouter will take no responsibility for matters as stated above under personnel / natural / manmade exigencies.
3) No part / full refund / compensation will be offered to passengers who miss taking our tours (OR) for any un-utilized services, as per the date / time scheduled on the E-Voucher because all services are reconfirmed and prepaid for Charges as mentioned in our "Cancellation / Modification and Refund Policy" would be applicable.
4) All cancellation & tour modification requests should be emailed to info@globerouter.com.
5) We will not accept any cancellation / modification requests made through local tour provider / tour guide (OR) verbal requests made over the phone to our customer support staff / by voice mail
6) Cancellation request emails will not be accepted unless they have a complete, signed and attached "Globerouter Cancellation Request Form".
-YS 2020
Cancellation and Refund Policy
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